Refund Policy for Hidden Bee Farm Summer Camp
At Hidden Bee Farm, we value our relationship with our families and always strive to be fair and accommodating. We understand that unexpected circumstances may arise, causing a change in plans. However, managing our camp/classes effectively and providing an enriching experience to all our attendees requires certain commitments.
For these reasons, we have established the following refund policy:
- Full Refund: If you need to cancel your child’s enrollment, please inform us at least seven days before the scheduled start of the camp/class. This allows us to potentially fill the spot with another student. In this scenario, we can offer a full refund of your camp fees.
- Partial Refund: If you cancel less than seven days before the camp start date, we can offer a 50% refund of your camp/class fees. This is because short-notice cancellations make it challenging for us to fill the spot with another student.
- No Refund: No refunds will be issued after the start of the camp, except in exceptional circumstances, evaluated on a case-by-case basis. This is due to the expenses and arrangements made in anticipation of each camper.
- Illness or Injury: In case of illness or injury, we are happy to discuss options that may include moving the child to a later session if available, or a partial refund. Please contact us as soon as possible in such scenarios.
We hope this policy is clear and fair to everyone. Should you have any questions or need further clarification, please do not hesitate to reach out to us at 931-674-1790 or email register@hiddenbeefarm.org.
Thank you for your understanding and cooperation.
Hidden Bee Farm 753 Carters Creek Pike, Columbia, TN 38401 Phone: 931-674-1790
